Scrum Master - The Organization’s Agile Coach

Course Overview

Explore the vastness of the Scrum Master role. The Scrum Guide indicates that “Scrum Masters are true leaders who serve the Scrum Team and the larger organization.”

We will touch on the role of serving the Developers and understand how the Scrum Master can coach and assist the Product Owner. The most challenging part of Scrum Master role, or the most often forgotten, is the service to the organization. The Scrum Master is an agent of change in the transformation of the organization to enable the Scrum Teams to deliver value each Sprint.

Beyond planning, coordinating and facilitating the key Scrum Events, a Scrum Master serves the organization several ways and is charged with aiding in the solving of problems in all directions to create an environment that generates high performing teams and delivers value to customers.

Learning Objectives

• Participants understand the role of Scrum Master as a **servant leader** to enable the Developers and Product Owner to continuously improve their work
• Learn techniques on **how to plan and advise “Scrum implementations** within the organization”
• Know how to “**Remove barriers** between stakeholders and Scrum Teams”
• Learn how to manage an **Organizational Impediment Backlog** to enable change outside the Scrum Team
• Learn how to **engage and influence leadership** without having the authority to make changes yourself
• Learn about the value of **Information Radiators** and self-reporting to enable faster information flows across the organization.
• Harness the “right” **metrics to motivate** the team and the organization to make changes

What you will get

• 2.5 hours of engaging teaching by a deeply experienced practitioner and trainer
• Slides and templates to help you put into practice what you have learned
• Earn 3 Scrum Education Units (of the 20 required), under the “Learning” category, towards your Scrum Alliance certification renewal requirement. https://www.scrumalliance.org/get-certified/scrum-education-units
• A 1-hour follow up ask-me-anything session to ask specific questions after you’ve had time to apply what you’ve learned

Recommended Pre-requisite

• Certified Scrum Master or Certified Scrum Product Owner
• One year of practical experience using Scrum

About the Trainer

Petra Skapa has been leading Agile transformations for over 15 years across North America, Europe, the UK and India. As Gap Inc’s Chief Agilist, and as a Scrum Master, Iteration Manager, Agile Project Manager, and Senior Consultant for a variety of global organizations, Petra brings an invaluable breadth of real- world experience to her work.

As a Certified Scrum Trainer, Petra has taught thousands of students in Certified Scrum Master and Certified Scrum Product Owner classes. She has helped teams and executives leverage Agile and Scrum at companies across multiple industries, including aviation, retail, medical, leasing, insurance, telecom, government and Ivy League universities.